1. Information We Collect

At Crypto Alpha, we collect several types of information to provide and improve our Service:

Personal Information

• Account Information: Name, email address, Telegram username
• Payment Information: Processed securely through our payment providers
• Profile Data: Trading preferences, risk tolerance, subscription plan

Usage Data

• Signal history and performance metrics
• Portfolio tracking data
• Device information and IP address
• Application usage patterns

Telegram Data

When you interact with our Telegram bot, we collect your Telegram user ID, username, and messages you send to provide our services.

2. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To send trading signals and notifications
• Account Management: To manage your subscription and preferences
• Analytics: To improve our service and develop new features
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Communication: To send you updates, security alerts, and support messages

3. Data Sharing & Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our Service
• Payment Processors: To process subscription payments
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

• All data is encrypted in transit using TLS/SSL
• Database access is restricted and logged
• Payment data is processed through PCI-compliant providers
• We conduct regular security assessments

5. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling cookies may affect Service functionality.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your personal data

To exercise these rights, please contact us at support@zamafx.online

7. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain certain data by law.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that your data is protected in accordance with this Privacy Policy and applicable laws, including through the use of Standard Contractual Clauses or other legally approved mechanisms.

10. Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: